1. Purpose

1) China Resources Mixc Lifestyle Limited ("CR Mixc Lifestyle" or "the Company" "We") maintains a zero-tolerance policy towards any improper conduct. This policy is established to strengthen corporate governance and safety precautions, to prevent actions that harm stakeholders, and to regulate the company's reporting complaints and whistleblower protection procedures.

2) This policy applies to CR Mixc Lifestyle and its subsidiaries, and encourages all partners and suppliers to adhere to this policy.

2.Reporting Methods:

•        Online reporting: https://www.crland.com.cn/ljjb/jbbd/nmjb/index.html

•        Email reporting: crld_wxshjb_zy@crland.com.cn

•        CR Mixc Lifestyle’s Supervision Department handles reporting cases according to company policies and report the cases to proper agency and organization.

3.Anti-retaliation

•         Any retaliation against consultations, concerns, reporting misconduct raised upon the faith and against the people who provide information for investigation, are strictly prohibited. Retaliation includes negating welfare, dismissal, demotion, suspension, threats, harassment or discrimination;

•         The company will take appropriate measures against anyone who retaliates against an employee for reporting potential violations in good faith and truthfully, even if no violation is found after an investigation. However, if someone intentionally makes a false report, the company will deal with it accordingly；

Reports are mainly made anonymously, not disclosing personal information such as real names, addresses, and workplaces, and not revealing appearances, real voices, and other evidence in court. Other necessary protective measures will be also used to safeguard the rights and interests of the people who provide information for investigations.