(1) Reporting methods:

l Online reporting: https://www.crland.com.cn/ljjb/jbbd/nmjb/index.html

l Email reporting: crld_wxshjb_zy@crland.com.cn

CR Mixc Lifestyle’s Supervision Department handles reporting cases according to company policies and report the cases to proper agency and organization.

(2) Anti-retaliation

• Any retaliation against consultations, concerns, reporting misconduct raised upon the faith and against the people who provide information for investigation, are strictly prohibited. Retaliation includes negating welfare, dismissal, demotion, suspension, threats, harassment or discrimination.

• If any retaliations made by any person (irrespective of his or her position in CR Mixc Lifestyle) against any employees who report potential violation upon faith, whether the facts are established, the company will take actions against such retaliations. However, if any false reports are made maliciously, the company will also take actions against such false reports.

• Reports are mainly made anonymously, not disclosing personal information such as real names, addresses, and workplaces, and not revealing appearances, real voices, and other evidence in court. Other necessary protective measures will be also used to safeguard the rights and interests of the people who provide information for investigations.